State Farm® Insurance Agent Virginia Walls

"Prior to joining State Farm, I had been with another company for about twenty two years. My regret is that I waited so long to change. I’m very happy with the service I’m now receiving. D Lowe"

"I will only use State Farm for their easy claims and excellent service. Virginia Walls staff will take care of you properly. A+"

"Garrett was extremely helpful and a great agent to work with!! Highly Recommend"

"Awesome insurance company best company iv ever been with!"

"Very professional group!"

"Had to quit using them due to the Amanda woman bipolar episode inside the store , fortunately I found a better coverage plan for slightly cheaper somewhere else."

"0/10 would absolutely NOT recommend! I got my first policy with them 7-8 years ago, full coverage that included rental insurance. A few years later added another car asked them to mirror the first policy which they did. FF to 2022 when I got yet another vehicle and asked them to MIRROR my other policy…well they didn’t. I never looked at my policy trusting that I got what I asked for just like I did before. The only reason I even knew that I didn’t have rental is because in 8 years of never needing it I now needed it and didn’t have it. My truck has been in the shop almost 4 weeks, 4 weeks of being stuck at home and no way of making money due to not having my truck."

"We have used Virginia Walls for our insurance for years. We have never had an issue or compliant. The staff is some of the best customer service we have experienced."

"If you are looking for insurance in the NEA area I highly suggest giving Tina at Virginia Walls state farm in paragould a call. She goes above and beyond to help and accommodate when and however she can. From house claims to auto claims, or just to check in on your policy Tina is the one you want. *BONUS* Mrs Walls herself answers her own phone, that speaks volumes to her character."

"I've had great service great response the people show me with a lot of respect they're really nice to talk to and make everything easy for you and understandable"

"Agent Melissa is very helpful and always answers our questions quickly."

"I can't say enough good things about Melissa. She goes above and beyond to take care of us and has for several years. Melissa cares about her customers and goes out of her way to answer any questions or explain any concerns they may have. She is EXCELLENT!"

"I have been with Virginia Walls for years. Anytime I have questions need to make changes or a deer jumps out in front of me, Melissa is quick to answer my call and get me taken care of. She is truly one of the best people I have ever met. She will do whatever she can to take care of her customers. Thank you for always being there for us Melissa, you are the best!"

"Always very helpful. Gives very good insurance advice. We have been a customer of this office 30 years. Recommend them to people all time."

"Melissa Sutherland has been my personal agent for years and provides the best customer service. She is always responsive in messaging or calling me back to answer any questions I have. I appreciate her service!"

"Friendly and supportive staff"

"We have been with State Farm for many years and the main reason is our Agent, Melissa Sutherland. She is very professional and helpful. She makes having insurance not so stressful. We are so grateful to have her taking care of our insurance needs. If you need insurance we highly recommend you hop on by to Virginia Walls State Farm and ask for Mrs. Sutherland. You won't be disappointed."

"I have had State Farm insurance with Virginia for 28years. Melissa has gone above and beyond for me each every time I have needed anything. She is extremely knowledgeable and very professional . I have always been treated like I’m a part of a family there."

"Melissa goes above and beyond! We are so thankful for her exceptional customer service and she always makes sure we are taken care of."

"Not at this time. We had State Farm Insurance with Virginia Walls & had smoke damage due to a clothes dryer fire to which State Farm dropped us & told us to get insurance somewhere else for 6 months then come back, we were in total shock to say the least. If we were going to have to go elsewhere for 6 months we agreed we'd NEVER get insurance with State Farm again & it's been 22+ years since & WE'RE STILL NOT INTERESTED!"

"Everyone has always been so warm and welcoming."

"I’m a mutual customer was insured with Virginia Walls for 5yrs and was very disappointed and displeased with my service.. I was just a sale to her. No call backs, or follow ups.. Didn’t know I was driving around in a vehicle for a year w/o insurance.. When I received my bill asked about it I was told that it’s my fault.. Told them I was switching to a new agency and I’m waiting on a callback."

"I was having trouble getting anyone to help me with house insurance. I called Garrett and he was more than happy to get me what i needed. Thank you!!"

"They are so great at answering all my questions and also very informative! I’m glad I moved over to State Farm!!"

"My old insurer let my auto policy lapse. Garrett made everything super easy and convenient."